COVID-19 UPDATE: We continue to take and ship online orders as usual. We are experiencing reduced labor and high volumes and that may affect shipping times. For special delivery requests please contact us

At domainmattress. we believe in creating a stress-free shopping experience for our customers.


Delivery times will vary based on location. See below for details (business days):

• Deposits are not refundable. All sales are final. No refund. No exchanges.
• Color might slightly differ as shown in books.
• Order Tracking is customers responsibility
• Damaged items need to be reported in 24 hours or less after delivery and

Delivery times will vary based on location. See below for details (business days):
*Please note that delivery dates provided are reliable estimates based on vendor-partner order processing times and courier transit times and cannot be guaranteed. Delivery time windows are typically weekdays from 9am to 9pm.

Shipping zone 1: GTA (Toronto , Mississauga, Scarborough, Etobicoke, North York, peel, Brampton, Milton, Markham, Oakville) Standard delivery 3-5 days

Shipping zone 2: Burlington, Hamilton, Kitchener, St. Catharines, Niagara falls, Barrie, New market, Richmond hill, Pickering, Ajax Whitby, Oshawa, New castle 3 – 5 days

Shipping zone 3: Port hope, Coburg, Edville, Belleville, Prince Edward(ON), Kingston, Ottawa, Gatineau, Laval, Lassalle . Saint Laurent, Dorval, Montreal, west Montreal, Brossard , Mirabel, Longueil, 5-7 days.

*All custom items, open box items, pillows and mattresses are non-refundable and are final sale.

*Canadian made items and products for made to order products are final sales and have no refund or exchange.

Damages
We ask that our customers inspect their order prior to use/assembly. In the off-chance that you receive a damaged item, we require notice within 3 days of delivery. Once we are notified, we will replace the affected part(s) or send a complete replacement, if necessary.